Frequently Asked Questions
· Q: What is you brand ?
A: Superbat
· Q: Some connectors are available with different cables. Which cables shall I choose?
A: In a nutshell, if there are different cables which can be equipped with the same connector: always choose the cable with the bigger diameter (simply because the bigger diameter results in less attenuation).
· Q: Can you provide customization?
A: Of course. Personalized designs of RF cable assembly products according to customer's requirements are welcomed.
· Q: Can you send a sample for us to develop?
A: Yes, normally we can provide 1 or 2 samples of the small RF cable assembly for free, to be fair buyers need to bear the freight.
· Q: How much the shipping cost will be for sample ?
A: That depends on the specific weight and packing size of the goods.
· Q: How can I get the cable price list ?
A: Please contact us with detail inquiry information, so we can offer the latest price for you.
· Q: What's your MOQ?
A: We offer all products without minimum order requirements.
· Q: What's the delivery time?
A: Generally, we can deliver the cables in 3-5 working days once the payment is confirmed. Mass production is another matter.
· Q: How do you solve after sale service?
A: After the receipt of goods, if you are not satisfied or any other problems , please contact us to communicate as soon as possible, we will give you a quickly and reasonable solution.
Thanks a lot!